We're here to help

Support

Whether you're preparing a submittal in BuildRoom, running a review in ControlRoom, or asking ArchAI a code question, our team is here to keep you moving.

Email us

Send us the details — your organization, the workspace you're in, and what you're trying to do. We aim to respond within one business day.

mail@triarch.ai

Talk to us

Prefer a conversation? Book a 30-minute session and we'll walk through your setup, answer questions, and help you get the most out of TriArch.

Book a session

How can we help?

Account & access

Sign-in trouble, two-factor, user roles, and organization setup.

ControlRoom

Service requests, reviewer assignment, document review, and certificate issuance.

BuildRoom

Takeoffs, bill-of-materials estimation, and living proposals.

ArchAI

Code-compliance questions, citations, and jurisdiction coverage.

Billing & plans

Subscriptions, invoices, and changes to your organization's plan.

Something else

Feedback, feature requests, or anything not covered above — we'd love to hear it.

Helpful resources